Since 1965, the Senior Community Service Employment Program (SCSEP) and its predecessor, Operation Mainstream, have enabled economically disadvantaged older Americans aged 55 and above to help themselves while helping others in communities throughout America. SCSEP helps address urgent needs that might otherwise go unmet while empowering participants to become self-sufficient, thus avoiding public assistance as they provide essential community services and gain the necessary confidence and job skills for obtaining unsubsidized employment.

Although SCSEP best practices differ, it is possible to isolate some key characteristics of excellence. This report summarizes the 9 best practices of SCSEP projects for mature workers:

1. Proactive and Cooperative Relations with Employers
2. High and Clear Expectations for Host Agencies
3. Commitment to Continuous Improvement
4. Managing for Effective Teams
5. Strong Leadership
6. Attention to the Whole Person
7. Strong Infrastructure Support
8. Vibrant Community Collaborations
9. Value Added to Community