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Promising Practices Clearinghouse for Professionals

Discover innovative approaches to find low-income Medicare beneficiaries and help them enroll in benefits and retain their coverage.

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Discover Recent Center for Benefits Webinars

The Center for Benefits Access hosts regular webinars for benefits counselors and volunteers about benefits and Medicare topics. View recordings and download slides.

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More Stories

An older woman is holding her mobile phone up, having a video call with a family member.

Nov 23, 2020

Telephone Town Halls: A Guide to Outreach

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Older Asian woman standing beside a window

Sep 30, 2020

Benefits Outreach to Underserved Populations: Best Practices

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View at dusk of a parking area in a community center.

Jul 21, 2020

Parking Lot Bingo: A COVID-19 Friendly Outreach Approach

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A close-up shot of an inspirational quote, "Every Failure Is A Step to Success" on a blue note card.

Mar 5, 2020

Learning from Failure: Lessons from the BECs

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A senior Navajo, American Indian woman is looking at the camera solemnly.

Oct 22, 2019

Pioneering Culturally Responsive Benefits Outreach in New Mexico

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An up-close shot of a compass, where the needle points toward the words "Trusted Partner".

Aug 12, 2019

Expanding MIPPA Outreach Through Agency Partners

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A Black senior woman embraces her husband who's sitting in a wheelchair. They're enjoying the beautiful day outside.

Aug 7, 2019

Outreach to Underserved Communities: BEC Best Practices

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Older Latina woman working on a laptop computer

Jul 1, 2019

Caring and Connecting with Latino Older Adults

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Group of diverse older women

Apr 30, 2019

Cultural Humility: How to Approach Diverse Older Adults

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Superimposed shot of "Your Advertising Here" with the words of newspaper articles blurred out.

Jul 26, 2018

"Sticking" the Message about Medicare Benefits

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A senior Asian couple is looking over a financial document with their benefits enrollment advisor.

Jun 13, 2018

Promising Practices of Benefits Enrollment Centers

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An older man wearing glasses looks a bit confused/overwhelmed with a pile of bills in the foreground.

Mar 12, 2018

The Shoebox Project: Managing the Paperwork of Everyday Living

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A senior Navajo man with sunglasses on poses for the camera outside.

Mar 7, 2018

Rural & Frontier Outreach: A Culturally Relative Approach

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Birthday cake with candles reading 65

Oct 21, 2017

Expansion Medicaid to Medicare Transitions: Toward Seamless Coverage

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A close-up shot of someone writing "Earned Media" with a black, permanent marker.

Aug 7, 2017

Earned Media Guide to Outreach

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A close-up shot of a hand that's turning the dial of a car radio, hoping to find the perfect station.

Aug 7, 2017

Radio PSAs: How to Use in Outreach

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Aug 6, 2017

Facebook Advertising Guide and Tools

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A senior Black woman wearing glasses rests near her window, using her tablet.

Aug 6, 2017

Outreach Messages: What the Research Says

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A group of intergenerational women are sitting on the couch, smiling and posing for the camera.

Jul 5, 2017

Connecting Four Unique Populations to Benefits Information

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Oct 5, 2016

Medicare Preventive Benefits "Paycheck" - Sample Outreach

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A senior Caucasian man is leaning against a marble wall, contemplating life.

Jun 1, 2016

Ending Stigma Around Receiving Benefits

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A closeup shot of the pages of a calendar turning, indicating time passing.

Jan 19, 2016

VICAP Sample Medicare Preventive Services Calendar

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